We are very sorry about this! If it has been 5-7 business days from the day you received your tracking number please contact us at support@hormonesandyou.com.
If you received your order and there were missing products or damaged products please contact us at support@hormonesandyou.com.
We hope to resolve this for you as soon as we can, we will try our best to locate your product or get a replacement to you as soon as possible.